If this is the case, please get in touch with us! We always like to help create something truly unique!

Our standard maximum build time for custom cables is 3-4 weeks.

They are 99% of the time turned around well before this, and the 3-4 week timescale is a worst case scenario.

We allow this timescale as sometimes if we don’t have the raw materials in stock it can sometimes take up to a week or so to receive them.

If for any reason there's the possibility of a delay of longer than 3-4 weeks, we will contact you within 24-72 hours to notify you.

All of our cables are built in batches, don't worry if you cable is marked as being in production for a few days, it means we are working on the batch your cable is in.

We are a very small team and take great care when building custom cables to ensure they are of the highest quality.

Once your cable is finished it is then shipped. Depending on your chosen shipping option and location it may take anywhere from 2-14 business days to receive your order.

We have 2 shipping options available.

Free shipping - Royal Mail Tracked 48

Standard Shipping - Royal Mail First Class Signed For

Free domestic shipping is available when spending over £60.

International shipping is also available.

This is extremely rare due to the effort we put in to making sure each cable is perfect.

All of our cables are tested rigorously before the leave us, but sometimes things can go wrong.

Our cables are backed with a limited lifetime warranty.

If your cable has an issue please get in touch with us.

Due to the custom nature of these cables, there are no refunds or cancellations so please ensure your order is correct.

If there is anything you are unsure of, make sure you get in touch with us first.

We will allow up to 48 hours for changes. If you have any change requests please contact us at info@cablelab.co.uk